Help with the devices you already use
A slow laptop, a printer that will not connect, photos on a new phone, or a smart TV that cannot find the Wi-Fi can all start with the same conversation: tell us what you are trying to do and what happens instead. We can help with setup, updates, everyday software, device connections and learning how things work.
Choose a home visit or remote support
A home visit makes sense when we need to look at your router, printer or several devices together. Remote support may suit a computer setting or software problem when the device has a working internet connection. We will help you choose an appropriate starting point; not every problem can be resolved remotely.
Booking a visit in Kelowna
Tell us your location in Kelowna, the devices involved and any error message you can see. Confirm the appointment time and visit arrangements before planning your day around it. You do not need to disconnect or carry equipment anywhere just to describe the problem.
Support you can understand afterwards
Ask us to explain what changed and how to repeat the important steps. Your TechBuds account brings support requests and saved fixes together, so the next question can start with the history already in one place.
Questions before you book
Can you help with more than one device?
Tell us about all the devices when booking so the visit can be planned. The time needed depends on the problems and equipment involved.
Do I have to know what is wrong first?
No. Describe what you want to do, what is not working and when it last worked. Avoid sending passwords or verification codes.