Learn
Lessons, minus the jargon
Read practical guides or explore topics for patient, one-to-one technology help.
Practical guides you can read now
Simple starting points for everyday problems. Read a guide, then ask for help if you need it.
Printer connected, but nothing prints?
A practical checklist for a home printer that appears connected but will not print. Check the selected printer, network and print queue before asking for help.
Read guide →Helping a parent with a new phone
A patient approach to helping a parent learn a new phone: pick one goal, practise together, improve readability and keep account details private.
Read guide →Get more from your tech support appointment
Prepare for a TechBuds home visit or remote session with a short problem description, device details and a clear goal. Keep private account information secure.
Read guide →